UNPLGD is a digital disconnection and presence management platform. This page describes how UNPLGD uses SMS messaging, how consent is obtained, and how recipients can manage their preferences.
Program name
UNPLGD SMS Auto Reply
Program description
UNPLGD allows enrolled users to enable an automated SMS away message when they are unavailable, offline, or in Unplug Mode. When another person initiates contact by sending the first SMS message to an enrolled user while this feature is active, UNPLGD may send a single automated, non marketing response on that user's behalf indicating that the user is currently unavailable.
These messages are:
- Transactional and service related
- Triggered only by an inbound SMS from the sender
- Not used for marketing, lead generation, or promotional purposes
How UNPLGD users opt in
UNPLGD users opt in to SMS features during account signup and onboarding by:
- Providing their mobile phone number
- Agreeing to the Terms and Conditions and Privacy Policy
- Separately enabling the SMS auto reply feature within the UNPLGD app
By providing a mobile number and enabling applicable messaging features, users consent to receive service related SMS messages from UNPLGD.
How automated away messages work
When an enrolled UNPLGD user has the SMS auto reply feature enabled, and another person initiates contact by sending the first SMS message to that user, UNPLGD may send a single automated reply on that user's behalf indicating they are currently unavailable.
The sender's act of initiating the text conversation constitutes their consent to receive a one time automated reply. No message is ever sent to a recipient who has not first sent a message to the enrolled user. Each sender receives a maximum of one automated reply per session while the feature is active.
Message frequency
Message frequency varies based on user settings and inbound message activity. A single automated reply may be sent per session when a sender initiates contact while the enrolled user has the feature enabled.
Message and data rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt out
Reply STOP to opt out of receiving further automated SMS messages from UNPLGD. Opt out requests are honored immediately and no further messages will be sent.
HELP
Reply HELP for help, or contact us directly:
Email: connect@unplugdapps.com
Website: https://unplugdapps.com
Data sharing
No mobile phone numbers, SMS opt in data, or SMS consent data will be shared with third parties or affiliates for marketing or promotional purposes.
Important links
Terms and Conditions: https://unplugdapps.com/terms-and-conditions
Privacy Policy: https://unplugdapps.com/privacy-policy
SMS Messaging Policy: https://unplugdapps.com/sms-messaging-policy
Contact
UNPLGD Technologies LLC
Email: connect@unplugdapps.com
Website: https://unplugdapps.com