Privacy Policy

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UNPLGD Privacy Policy

Effective Date: March 14, 2026

Welcome to UNPLGD. Your privacy matters to us. This Privacy Policy explains how UNPLGD collects, uses, discloses, and protects information when you use our mobile application, website, and related services. By using UNPLGD, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

UNPLGD is designed to help users communicate availability and disconnect from digital interruptions. To provide this functionality, we may collect the following information:

Account Information

When you create an account or use UNPLGD, we may collect:

  - Name

  - Phone number

  - Email address, if provided

  - Account preferences

  - User-generated away messages

Messaging Information

If you enable SMS or automated response features through UNPLGD, we may process:

  - Phone numbers involved in the message interaction

  - Time and date of message activity

  - System-generated automated responses

  - Message delivery and opt-out records, including STOP and HELP requests

UNPLGD does not read or store the content of personal conversations outside of the automated responses generated by the app and limited system records necessary to operate the service.

Device Information

We may collect limited device information including:

  - Device type

  - Operating system

  - App version

  - Diagnostic data used to improve performance

Usage Data

We may collect analytics and service usage information such as:

  - Feature usage

  - Session activity

  - Error reports

This information helps improve the reliability, performance, and usability of the platform.

2. HOW WE USE YOUR INFORMATION

UNPLGD uses collected information to:

  - Provide automated presence and away message functionality

  - Enable user-activated SMS auto-replies and service-related messaging

  - Maintain account functionality

  - Improve app stability and performance

  - Prevent abuse, fraud, or misuse of the platform

  - Maintain compliance with carrier, platform, and legal requirements

  - Comply with legal obligations

SMS Messaging and Communications

Program Name: UNPLGD SMS Auto-Reply

If messaging features are enabled:

  - Messages are sent only when triggered by a user-enabled feature or in response to inbound communication

  - Automated responses are sent only when users activate specific availability or disconnection modes

  - A single automated reply may be sent per inbound message while the feature is active

  - Message frequency varies based on user settings and inbound message activity

  - Message and data rates may apply, depending on your mobile provider

  - Reply STOP to opt out of receiving further UNPLGD SMS messages

  - Reply HELP for help, or contact support@unplugdapps.com

UNPLGD uses messaging data solely to provide and support the messaging functionality of the service.

UNPLGD does not share, sell, rent, or disclose mobile numbers, SMS opt-in data, or SMS consent data to third parties or affiliates for marketing or promotional purposes.

3. HOW WE SHARE INFORMATION

UNPLGD does not sell personal data to third parties.

We may share limited information only as necessary to operate the service, including with trusted service providers that support:

  - Messaging infrastructure (e.g., Twilio)

  - Cloud hosting

  - Analytics

  - Customer support

  - Mobile platform and application delivery services

These providers may process information only as necessary to provide services to UNPLGD and are required to protect that information.

We may also disclose information:

  - If required by law, regulation, legal process, or governmental request

  - To enforce our agreements and protect the rights, safety, and security of UNPLGD, our users, or others

  - In connection with a merger, acquisition, financing, or asset sale, subject to applicable confidentiality obligations

4. THIRD-PARTY SERVICES

UNPLGD may rely on trusted third-party providers to operate certain services, including:

  - Messaging infrastructure providers, such as Twilio

  - Cloud hosting providers

  - Analytics services

  - Mobile platform providers, including Apple App Store and Google Play

These third parties may process limited information necessary to deliver functionality on our behalf.

5. DATA STORAGE AND SECURITY

UNPLGD implements safeguards designed to protect user data, including:

  - Encrypted communications

  - Restricted access to internal systems

  - Use of secure infrastructure providers

  - Administrative, technical, and organizational security measures

While we take reasonable steps to protect information, no digital platform can guarantee absolute security.

6. DATA RETENTION

We retain personal information only for as long as necessary to:

  - Operate the UNPLGD service

  - Comply with legal obligations

  - Resolve disputes

  - Enforce agreements

  - Maintain records required for security, compliance, and abuse prevention

Users may request account deletion at any time, subject to any legal or operational retention requirements.

7. USER RIGHTS

Depending on your jurisdiction, you may have the right to:

  - Access your data

  - Correct inaccurate information

  - Request deletion of your data

  - Withdraw consent for certain processing activities

  - Request information about how your data is used

Requests may be submitted through the contact information listed below.

8. CHILDREN'S PRIVACY

UNPLGD is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be promptly deleted.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect improvements, operational changes, or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the service after an update constitutes acceptance of the revised Privacy Policy.

CONTACT INFORMATION

For privacy-related inquiries, please contact:

UNPLGD Technologies LLC

Email: support@unplugdapps.com

Website: https://unplugdapps.com

Privacy Policy: https://unplugdapps.com/privacy-policy