Privacy Policy

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UNPLUGD Privacy Policy

Effective Date: 03/14/2026

Welcome to UNPLUGD. Your privacy matters to us. This Privacy Policy explains how UNPLUGD collects, uses, discloses, and protects information when you use our mobile application, website, and related services. By using UNPLUGD, you agree to the practices described in this Privacy Policy.

1. Information We Collect 

UNPLUGD is designed to help users communicate availability and disconnect from digital interruptions. To provide this functionality, we may collect the following information:

Account Information
When you create an account or use UNPLUGD, we may collect:
• Name
• Phone number
• Email address, if provided
• Account preferences
• User-generated away messages

Messaging Information
If you enable SMS or automated response features through UNPLUGD, we may process:
• Phone numbers involved in the message interaction
• Time and date of message activity
• System-generated automated responses
• Message delivery and opt-out records, including STOP and HELP requests where applicable

UNPLUGD does not read or store the content of personal conversations outside of the automated responses generated by the app and limited system records necessary to operate the service.

Device Information
We may collect limited device information including:
• Device type
• Operating system
• App version
• Diagnostic data used to improve performance

Usage Data
We may collect analytics and service usage information such as:
• Feature usage
• Session activity
• Error reports

This information helps improve the reliability, performance, and usability of the platform.

2. How We Use Your Information 

UNPLUGD uses collected information to:
• Provide automated presence and away message functionality
• Enable user-activated SMS auto-replies and service-related messaging
• Maintain account functionality
• Improve app stability and performance
• Prevent abuse, fraud, or misuse of the platform
• Maintain compliance with carrier, platform, and legal requirements
• Comply with legal obligations

       SMS Messaging and Communications 

If messaging features are enabled:
• Messages are sent only when triggered by a user-enabled feature or in response to inbound communication
• Automated responses are sent only when users activate specific availability or disconnection modes
• Message frequency varies based on user settings and inbound message activity
• Message and data rates may apply, depending on your mobile provider
• Users and message recipients may reply STOP to opt out where applicable and HELP for help

UNPLUGD uses messaging data solely to provide and support the messaging functionality of the service.

UNPLUGD does not share, sell, rent, or disclose mobile numbers, SMS consent data, or opt-in data to third parties or affiliates for marketing or promotional purposes.

3. How We Share Information 

UNPLUGD does not sell personal data to third parties.

We may share limited information only as necessary to operate the service, including with trusted service providers that support:
• Messaging infrastructure
• Cloud hosting
• Analytics
• Customer support
• Mobile platform and application delivery services

These providers may process information only as necessary to provide services to UNPLUGD and are required to protect that information.

We may also disclose information:
• If required by law, regulation, legal process, or governmental request
• To enforce our agreements and protect the rights, safety, and security of UNPLUGD, our users, or others
• In connection with a merger, acquisition, financing, or asset sale, subject to applicable confidentiality obligations

4. Third-Party Services 

UNPLUGD may rely on trusted third-party providers to operate certain services. Examples may include:
• Messaging infrastructure providers, such as Twilio
• Cloud hosting providers
• Analytics services
• Mobile platform providers, including Apple App Store and Google Play

These third parties may process limited information necessary to deliver functionality on our behalf.

5. Data Storage and Security 

UNPLUGD implements safeguards designed to protect user data, including:
• Encrypted communications
• Restricted access to internal systems
• Use of secure infrastructure providers
• Administrative, technical, and organizational security measures

While we take reasonable steps to protect information, no digital platform can guarantee absolute security.

6. Data Retention 

We retain personal information only for as long as necessary to:
• Operate the UNPLUGD service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain records required for security, compliance, and abuse prevention

Users may request account deletion at any time, subject to any legal or operational retention requirements.

7. User Rights 

Depending on your jurisdiction, you may have the right to:
• Access your data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for certain processing activities
• Request information about how your data is used

Requests may be submitted through the contact information listed below.

8. Children’s Privacy 

UNPLUGD is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If such data is discovered, it will be promptly deleted.

9. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect improvements, operational changes, or legal requirements.

Updates will be posted on this page with a revised effective date. Continued use of the service after an update constitutes acceptance of the revised Privacy Policy.

Contact Information 

For privacy-related inquiries, please contact:

UNPLUGD
Email: support@unplugdapps.com
Website: https://unplugdapps.com